Data Protection & Privacy

Below you will find information about the collection of personal data when using our website. Personal data includes all data that can be related to you personally (e.g. name, address, e-mail addresses, user behavior, IP address).

1. Who is responsible for data protection?

Responsible for data protection and is available to answer any questions you may have:

Christian Heindel
Julie-Salinger-Weg 1
01099 Dresden

Telefon: 0171 / 3123924

2. What personal data do we collect?

We collect, store, use, transmit or delete the following personal data:

Prospective customers of our website and our customers who are natural persons.

All other natural persons who are in contact with us (e.g. authorized representatives of customers, employees of legal entities, visitors to our website)

We collect personal data from you when you contact us, for example, by e-mail or telephone to make an appointment.

We process the following personal data:

Personal information (e.g. first and last name, address, e-mail address, telephone number, employer);

Data about your online behavior and preferences (e.g. IP addresses, unique identifiers of mobile devices, data about your visits to our website, devices with which you have visited our website).

3. Who may receive your personal data?

If individual functions of our website use contracted service providers, we will inform you in detail about the respective processes in section 4 of this privacy policy. In this context, we also state the defined criteria for the storage period.

4. What purpose does your data serve and with what justification may we use it?

If you use our website solely to obtain information about us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (legal basis is Art. 6 para. 1 p. 1 lit. f DSGVO):

IP address

Date and time of the request

Time zone difference from Greenwich Mean Time (GMT)

Content of the request (specific page)

Access status/HTTP status code

Amount of data transferred in each case

Website from which the request comes


Operating system and its interface

Language and version of the browser software.


In addition to this data, cookies are also stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive assigned to the browser you are using and through which the body that sets the cookie (here by us), certain information flows. Cookies cannot execute programs or transfer viruses to your computer. They serve to make the Internet offer as a whole more user-friendly and effective.

Einsatz von Cookies:

a. This website uses the following types of cookies, the scope and operation of which are explained below:
- Transient cookies (for this purpose b)
- Persistent cookies (see c)

b. Transient cookies are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session ID, with which various requests of your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.

c. Persistent cookies are deleted automatically after a specified period of time, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

d. You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. Please note that you may not be able to use all functions of this website.

If you wish to make an appointment or ask a question by e-mail or via our contact form, the data you provide (your e-mail address, name and telephone number, if applicable) will be stored by us in order to be able to assign you an appointment or answer the inquiry. We delete the data accruing in this context after the storage is no longer necessary or restrict the processing if there are legal obligations to retain data (legal basis is Art. 6 para. 1 p. 1 lit. b DSGVO).

5. What rights do you have in connection with data protection?

You have the following rights with respect to the personal data concerning you:

Right to information,

Right to rectification or erasure,

Right to restriction of processing,

Right to object to processing,

Right to data portability.

6. SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

7. How can you complain if necessary?

You have the option of contacting the data protection supervisory authority responsible for us with a complaint in connection with data processing:

Der Sächsische Datenschutzbeauftragte
Devrientstraße 1
01067 Dresden

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